Tools & Resources

Tools and Resources

FAFSA link 
Complete your FAFSA application here!  Look for the new IRS Data Retrieval Tool which will allow students and parents who have completed their IRS tax return to view and transfer their tax information into their FAFSA.

FSA ID link 
Your FSA ID - a username and password - has replaced the Federal Student Aid PIN to confirm your identity when you access your financial aid information and electronically sign Federal Student Aid documents.  If you are a dependent student, both you and a parent will need to apply for an FSA ID.  You will use the same FSA ID each year to electronically apply for federal student aid and to access your federal student aid records online.

CFNC link 
The College Foundation of North Carolina (CFNC) is a free service of the state of North Carolina that helps students plan, apply and pay for college.

FSA link 
The core mission of Federal Student Aid is to ensure that all eligible individuals benefit from federal financial assistance – grants, loans and work study programs – for education beyond high school.  Use this site to help make informed decisions concerning all phases of college from applying for college and applying for financial aid to repaying your student loans.

FAFSA application help link

Help with Student Loan Delinquency

You’re not alone when it comes to student loans. Mayland has partnered with Inceptia, a division of National Student Loan Program (NSLP), to provide you with FREE assistance on your Federal student loan obligations to ensure successful, and comfortable, loan repayment. Inceptia’s friendly customer representatives may reach out to you if your loan(s) become delinquent.Inceptia is not a collection agency. We’ve partnered with them to help you explore a wide variety of possibilities such as alternative repayment plans, deferment, consolidation, discharge, forgiveness, and forbearance options. Inceptia will stay in touch with you via phone calls, letters, and/or emails to help you find answers to your questions and solutions to your issues.

For additional resources including information on repayment options, please visit Inceptia’s Federal Student Loan Overview website at

GPA Calculator

Tax Incentives

On August 5, 1997, President Clinton signed into law the Taxpayer Relief Act of 1997, putting into place some ways through the tax structure that students can reduce their costs of education. Included under this act are the Education IRA, the Hope Scholarship Credit, Lifetime Learning Credit, and Student Loan Interest Deductions.

For additional information on these tax incentives, call 1-800-4-FED-AID or seek advice from your tax consultant or the IRS. You may also visit the IRS Website at and click on 
“Tax Info For You” at the bottom of the webpage.

Education IRA

This is a trust or custodial account that is created exclusively for the purpose of paying the qualified higher education expenses of the designated beneficiary of the account. Taxpayers, including the designated beneficiary, may deposit up to $500 per year, tax-free until withdrawal, into an Education IRA for anyone under the age of 18. Also, no tax is owed upon withdrawal from the IRA account unless the amount withdrawn is greater than the cost of the student's qualified higher education expenses.

Education Tax Credits

As a community college student, you are eligible to receive education tax credits that can reduce the expense of your education. There are two education tax credits available, the Hope Credit and the Lifetime Learning Credit. The credits are based on education expenses paid for you, your spouse, or your dependents. During any particular year, you can claim only one of the credits for each student. 
The amount of the credit is determined by the amount you pay for “qualified tuition and related expenses” for each student and the amount of your modified adjusted gross income (modified AGI). 
Expenses that qualify are tuition and fees required for enrollment or attendance at an accredited college, university, vocational school, or other post–secondary educational institution that is eligible to participate in a student aid program administered by the Department of Education. 
Qualified expenses do not include room and board, insurance, transportation, or other similar personal, living, or family expenses. Qualified expenses may include fees for books, supplies, and equipment only if the fees must be paid to the school for the student's enrollment or attendance. In addition, qualified expenses may include student activity fees if the fee must be paid to the school for the student's enrollment or attendance.

The Hope Credit

You can claim a Hope Credit only for an “eligible student.” An “eligible student” is a student who:

  • As of the beginning of the year, has not completed the first two years of post–secondary education (that is, generally is a freshman or sophomore in college).
  • Is enrolled in a program that leads to a degree, certificate, or other recognized educational credential, for at least one academic period beginning during the year.
  • Is taking at least one–half of the normal full–time workload for the student's course of study for at least one academic period beginning during the calendar year, and
  • Is free of any federal or state felony conviction for possessing or distributing a controlled substance as of the end of the year.

You can claim a Hope Credit for only two tax years for each eligible student. An eligible student can be you, your spouse, or your dependent for whom you claim an exemption.

Lifetime Learning Credit

The Lifetime Learning Credit is not based on the student's workload. It is allowed for one or more courses that the student takes at an eligible educational institution. The credit is not limited to students in the first two years of post–secondary education. Expenses for graduate–level degree work are eligible. However, to be eligible for the credit, the student must be taking course work in order to acquire or improve job skills. There is no limit on the number of tax years for which the Lifetime Learning credit can be claimed for each student. The amount you can claim as a credit does not vary (i.e., increase) based on the number of students for whom you pay qualified expenses.

Both the Hope Credit and Lifetime Learning Credit may be reduced, or eliminated, if your modified adjusted gross income exceeds certain limits, based on your filing status. You cannot claim either credit if you are married filing a separate return. The credit is claimed on Form 8863 (PDF).

For answers to some frequently asked questions, refer to the IRS Frequently Asked Questions.  For additional information on education credits, refer to Publication 970, Tax Benefits for Education.

Workforce Development Programs

Mayland Community College's Workforce Development Programs provide training, education and employment programs funded through the federally funded Workforce Investment Act. The purpose is to prepare adults and dislocated workers for available employment opportunities through a variety 
of services that include:

  • Information on local career opportunities • Matching skills to jobs
  • Scholarships for training • On-the-Job Training
  • Paid work experiences • Job search skills
  • Interviewing techniques and resume development

For more information, call 737-5419 in Avery County, 765-7758 in Mitchell County, and 682-6618 in Yancey County.

WIA Youth Services

WIA-funded programs provide services to both in-school and out-of-school youth combining year- round and summer training activities. These activities help eligible young people to achieve academic and employment success and to be prepared for lifelong learning through an array of options that will improve their educational and skill competencies and provide connections to employers.

The Get REAL (Resources Employment Advancement Learning) System of Services offers resources for youth up through the age of 21 to help plan a career, get job experience, get advice on how to climb the career ladder and learn job training and searching skills. Programs are administered through the JobLink Career Centers in Avery, Mitchell and Yancey Counties. For more information about these services call 737-5419 in Avery County, 765-7758 in Mitchell County, or 682-6618 in Yancey County.

Family Educational Rights and Privacy Act (FERPA)

Under the Family Educational Rights and Privacy Act of 1974, as amended (FERPA), Mayland Community College is restricted in releasing student information without the consent of the student. It provides the student a right to inspect his/her records and restrict the disclosure of those records. Further information about FERPA is available on the U.S. Department of Education FERPA website.

What is an education record? 

In the broadest sense, education records are any records maintained by the institution from which a student can be personally identified. As a result, almost all of the information that Mayland Community College maintains on students is considered a part of the education record, regardless of the format in which the information is kept. This means that education records include, but are not limited to grades, transcripts, schedules, personal information, course management information, advising information, financial aid information, student information in reports and student photos.

In addition to the student, who has access to the education record? 

Within the College, an employee or other person ("College official") who has a "legitimate educational interest" in the record will have access to the education record.

What is "legitimate educational interest"? 

A College official has a "legitimate educational interest" if the official is:

  • performing a task that is specified in his or her position description or by a contract agreement
  • performing a task related to a student's education
  • performing a task related to the discipline of a student
  • providing a service or benefit relating to the student or student's family, such as advising, job placement, financial aid or housing assistance
  • maintaining the safety and security of the campus

What is Directory Information? 

Under FERPA, Mayland Community College designates the following student information as public or "Directory Information," which may be disclosed by the institution for any purpose, without the student's written consent.

  • Student Name
  • Local Telephone Listing
  • Mayland E-Mail Address
  • Academic Classification (i.e., sophomore, freshman)
  • Enrollment Status (i.e., part-time or full-time)
  • Field(s) of Study
  • Dates of Attendance
  • Degrees, Honors and Awards Received
  • Participation in officially recognized activities and sports

Disclosure of other information (e.g., student identification number, grade point average, permanent address, etc.) requires a signed consent from the student. Students may choose to restrict disclosure of directory information by contacting the Registrar's Office.

Grade Reports 

Students can access their grades by logging into Web Advisor.  From Web Advisor the student should link to the self-service area.  In the self-service area, the grades link can be chosen.

Parent Access 

It should be understood that, at the post-secondary level, parents do not have automatic access to the student's education records. Access may be provided by completing the Release of Information Form and submitting it to the Financial Aid Office.

For questions or problems related to access, please contact the Financial Aid Office.