Student Refunds and Reimbursements

Student Refunds & Financial Aid Disbursements

All you need to know about receiving your refund!

Please Note: Mayland Community College is no longer using BankMobile Disbursements. We have transitioned to direct deposit for all student refunds and financial aid disbursements.

Mayland Community College delivers student refunds and financial aid disbursements through direct deposit. Students are required to enter their banking information through Self-Service to receive refunds.

If you have any questions regarding receiving your refund, please contact the Business Office at 828-766-1220.

Business Office

The MCC Business Office is available to assist with any student account-related questions, including balances, payment plans provided through Nelnet, and refunds through direct deposit.

Please visit the links below for commonly answered questions:

If you need additional assistance, please call 828-766-1220 and calls will be returned daily.

Disbursement Procedure

Students will receive instructions on how to set up their direct deposit refund preference after registering for classes for the first time.

Upon receipt of this information, students are required to enter their banking information through Self-Service. After all tuition, fees, and bookstore charges have been deducted from financial aid, refunds will be processed according to the college’s financial aid disbursement schedule, which can be found at: https://www.mayland.edu/financial-aid/important-announcements/

Financial aid awards for classes beginning mid-semester will not be disbursed until after the start date of the class.

Students Direct Deposit Setup Instructions

To enter banking information for student refunds and financial aid disbursements, follow the instructions below:

  1. Log into your Self-Service account at www.mayland.edu
  2. Select the “Banking Information” option
  3. Click on “Add an Account”
  4. Click “Activate”
  5. Click “Next”
  6. Enter your account information
  7. Agree to the terms and conditions to receive your refund by direct deposit
  8. Click the “Submit” button

The Business Office will verify your account within 2–3 business days.

A PDF with step-by-step setup instructions is available at the link: Self-Service Banking Information Directions

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