Customer Service Gold Tourism Training Program (6 Hours)

Concierge-customer service

This course provides an overview of the hospitality and tourism industry. Topics included the history, career opportunities, economic impact, customer service, LEED/Green Hospitality, customer service, applied math, and the North Carolina Responsible Alcohol Seller Program (RASP). Upon completion, students will be prepared for entry-level positions in hotels, restaurants, and other customer service industries.


For more information about this class call the Yancey Learning Center at 828.682.7315.