Customer Service Gold Tourism Training Program (6 Hours)

Concierge-customer service

This course provides an overview of the hospitality and tourism industry. Topics included the history, career opportunities, economic impact, customer service, LEED/Green Hospitality, customer service, applied math, and the North Carolina Responsible Alcohol Seller Program (RASP). Upon completion, students will be prepared for entry-level positions in hotels, restaurants and other customer service industry.

4/24/20, F, 9:00 am-4:00 pm

$70           Instructor: Barnes

Pinnacle Inn    828.733.5883

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9/25, F, 9:00 a.m.-4:00 p.m.
$70                    Instructor: Barnes
Yancey                     828.682.7315