Student Survey Comparative Analysis


2004
2003*
2002*
2001

OVERALL-MANAGEMENT



1 The principal focus of MCC is the education of its students. 95%
97%
98%
95%
2 I feel I have access to the MCC administrators and staff when I need assistance. 94
95
98
83
3 Overall, the personnel at MCC are friendly and helpful. 97
99
99
95

ACADEMIC



4 MCC's educational programs are adequate and fit the needs of the community. 85
90
89
88
5 The programs are current and up-to-date. 93
93
95
88
6 MCC provides a good learning environment. 94
99
99
93
7
MCC has competent, qualified faculty. 93
98
97
89
8 I am pleased with the education I am receiving at MCC. 94
98
98
86
9 I understand the completion requirements necessary for my program of study. 91
95
93
90
10 I find it easy getting the courses I need to compete my program of study. 69
75
85
76
11 The evening program offers sufficient courses in cycle leading to graduation. 75
81
84
40
12 I have access outside of class to full-time faculty. 88
97
96
72
13 I have access outside of class to part-time faculty. 84
92
95
59
14 Instruction is evaluated regularly. 89
95
94
73
15 My academic advisor is available when needed. 93
92
94
89
16 My academic advisor provides me with adequate information. 92
94
94
88
17 Equipment in my program area is adequate. 77
86
89
80

BUSINESS OFFICE AND AUXILIARY SERVICES



18 I am satisfied with the services of the Cashier. 90
96
94
79
19 The food in the Student Commons is satisfactory. 85
88
89
71
20 The hours of the snack bar is satisfactory. 76
76
86
71
21 I am satisfied with Bookstore Services. 89
84
94
77
22 Restrooms are clean. 92
95
94
97
23 I can typically find a place to park my vehicle.
57
25
25
72
24 Heating and cooling in classrooms are comfortable. 69
67
73
73
25 Handicap access is adequate. 89
67
96
60
26 The buildings are clean and well kept. 96
99
98
98
27 Emergency evacuation plans are adequate and posted in the halls of all buildings. 83
98
97
85
28 Campus security is adequate. 92
91
88
49

STUDENT SERVICES



29 MCC provides an environment that is supportive of the success of first-generation college students. 94 96
97 95
30 MCC provides an environment that is supportive of the success of low-income students. 89
93
94
83
31 MCC provides an environment that is supportive of the success of students with disabilities. 93
99
98
69
32 MCC provides an environment that is supportive of the success of all students. 94
96
98
87
33 I am satisfied with Pre-registration. 90
92
90
89
34 I am satisfied with Admissions (ARA) assistance. 91
95
96
80
35 I am satisfied with the services of the Registrar's Office. 91
91
92
85
36 I am satisfied with the services of Financial Aid. 82
84
89
64
37 I am satisfied with the services of Career Counseling. 94
91
94
51
38 I am satisfied with the services of Personal Counseling. 89
93
97
47
39 I am satisfied with the services of Job Placement Assistance. 83
91 91
36
40 I am satisifed with the services of Transfer Counseling. 88
92
93
43
41 I am satisfied with the services of Tutoring. 88
92
95
42
42 I am satisfied with the services of Placement Testing. 87
91
90
74
43 I am satisfied with Student Activities. 86
86
91
68
44 I am satisfied with the number of events for students. 72
82
83
64
45 I am satisfied with the kinds of events provided for students. 77
83
87
67
46 ACA 111 (Orientation Class) was helpful in preparing me for ssuccess at MCC. 61
75
77
47
47 The college publications are attractive and helpful to me. 88
92
96
75
48 The college advertising is well done and appealing to me. 88
92
98
75
49 MCC has assisted me with personal growth and development. 88
92
95
83

LRC



50 I am able to easily find the materials I need in the LRC. 90
92
98
69
51 The LRC staff has been helpful in orienting me to their facility and resources. 91
96
99
74
52 My instructors are knowledgable in the effective use of resource materials. 94
99
98
79
53 The electronic databases are adequate and up-to-date for my program needs. 93
95
96
63
54 The book collection is adequate and up-to-date for my program needs. 89
91
95
67
55 The magazine/periodical collection is adequate for my program needs. 91
95
96
57
56 The interlibrary load system is helpful to me. 88
95
97
45
57 The computer software applications are adequate for my program needs. 94
94
97
76
58 Overall, the LRC staff members are helpful and polite. 89
95
98
78
59 The LRC maintains adequate hours for my needs. 88
91
95
67
60 The noise level in the LRC is appropriate. 83
92
92
75

COMPUTER LABS



61 The computer labs are open at convenient times for me. 87
87
89
63
62 Technical support in the labs is always available to me. 84
82
88
50
63 I am satisfied with Computer/Technology equipment. 89
88
92
68

* Based on analysis of the data, Mayland decided in 2002 to take out the "No Opinion" responses.   We found that students who did not take advantage of specific services tended to rate them with "No Opinion."