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DESKTOP AUDIT

2003-04

DEPARTMENT: Office Systems Technology

(Includes Medical Office)

PROGRAM CODE:  25360

PROGRAM AWARDS: Associate, Diploma, Certificate

MISSION:  The mission of the Office Systems Technology department is to provide high quality education for our students that will lead to employment and/or transfer.

FTE: 

Fall 2003
Spring 2004
Dept Hrs
 		Students
 		FTE
Dept
 		Hrs
 		Students
 		FTE
OST
 		42
 		126
 		11.975
OST
 		23
 		82
 		8.170

HOURS BY INSTRUCTOR:

2003-04
 		Full-Time
 		FT%
 		Part-Time
 		PT%
 		Total Hrs
Fall
 		42
 		100%
 		0
 		0
 		42
Spring
 		18
 		78.2%
 		5
 		21.8%
 		23
Total
 		60
 		92.3%
 		5
 		7.7%
 		65

Fall 2003
Instructor Hrs
 		Students
 		FTE
Carter
 		R
 		6
 		16
 		1.500
Crawford
 		R
 		29
 		72
 		6.770
Greene
 		M
 		4
 		7
 		0.875
McFee
 		B
 		3
 		9
 		0.844

Spring 2004
Instructor Hrs
 		Students
 		FTE
Atkins
 		H
 		5
 		19
 		2.000
Carter
 		R
 		2
 		14
 		1.313
Crawford
 		R
 		10
 		40
 		3.732
Greene
 		M
 		6
 		9
 		1.125


STUDENT PROFILE:


Sex
 		Class
 		Status
 		Residence
2003-04
 		M
 		F
 		D
 		E
 		FT
 		PT
 		M
 		A
 		Y
 		O
 		New
 		Age
 		Tot
Fall
 		Degree
 		0
 		28
 		24
 		4
 		14
 		14
 		13
 		5
 		10
 		0
 		3
 		32.64
 		28

Diploma
 		0
 		7
 		3
 		4
 		1
 		6
 		2
 		3
 		2
 		0
 		0
 		31.86
 		7

Certificate
 		0
 		0
 		0
 		0
 		0
 		0
 		0
 		0
 		0
 		0
 		0
 		0
 		0
Fall Totals
 		0
 		35
 		27
 		8
 		15
 		20
 		15
 		8
 		12
 		0
 		3
 		32.48
 		35
 













 Spring
 		Office Systems Degree
 		0
 		25
 		17
 		8
 		12
 		13
 		16
 		5
 		4
 		0
 		1
 		31.48
 		25

Medical Office Degree
 		0
 		14
 		13
 		1
 		10
 		4
 		5
 		2
 		6
 		1
 		0
 		30.36
 		14
 
 		Office Diploma
 		0
 		3
 		2
 		1
 		1
 		2
 		1
 		1
 		1
 		0
 		0
 		32.33
 		3

Office Certificate
 0
 0
 0
 0
 0
 0
 0
 0
 0
 0
 0
 0
 0

Medical Office Certificate
 0
 1
 1
 0
 1
 0
 0
 0
 0
 1
 0
 27.00
 1
Spring Totals
 		0
 		43
 		33
 		10
 		24
 		19
 		22
 		8
 		11
 		2
 		1
 		31.07
 		43

PERFORMANCE STANDARDS (as apply):  NA

MOST RECENT STUDENT SURVEY RESULTS: 

Existing Students:  (For a complete listing of all survey results, please consult the Spring 2004 Student IE Survey.)

The principal focus of MCC is the education of its students
 		100%
The programs are current and up-to-date
 		75%
MCC provides a good learning environment
 		88%
MCC has competent, qualified faculty
88%
I am pleased with the education I am receiving at MCC
 		88%
8 students completed the survey.

            Graduates:  (For a complete listing of all survey results, please consult the 2004 Graduate Exit Survey.)

On a scale of one to four:
Quality of Instruction in Program Area
 		3.40
Quality of the Academic Program
 		3.50
Quality of Academic Advising
 		3.30
20 Students completed the survey.

AWARDS:


 		2003-04
Associate - Medical Office
 		10
Associate  - Office Systems
 		9
Certificate - Medical Office
 		1
Total
 		20

TRENDS:  Increased enrollment in the program due to recent layoffs.

NEEDS OF STUDENTS:  Customers are students and the employers in the three county area.  Many of these students are under prepared for college work.  Thus, they need developmental work.